vaspider:

Are these from my shop? Or are they from another shop? IF they’re from my shop, you definitely need to send me that shit because I will get you the right shoes.

If they sent you shoes and those shoes are unwearable, you need to escalate that to Etsy. If they sent you shoes and those shoes are not what you ordered, you need to escalate that to Etsy. We ended up shelling out of our own pocket when the swimsuits were unwearable. It sucks, but. You gotta, if you want to keep a good reputation. Or, frankly, I don’t understand why they’re not going to whoever prints their shoes for them to get proper replacements made, unless they actually make their shoes themselves. 

That happens every so often with us – the wrong pair of shoes will get sent to someone, or the shoes will be badly cut or unwearable. Humans make human mistakes! When that happens, we escalate it to our manufacturing partners, and they replace the shoes free of charge to us and our customer as long as we can provide proof that the shoes sent were not as advertised. 

Good luck!

rising–dawn:

Hey guys!

So, recently, I received the great news I’m on track to adopt my service dog candidate, Caine. YAY! I’m very excited. However, I also recently learned that I need to cover his adoption fees, and I just don’t have the money. 

Caine will give me my independence. At the moment, due to my disabilities (mainly cPTSD, Ehlers Danlos Syndrome, and Autism) I am unable to leave the house on my own. I can’t go to college, I can’t get a full time job, and I can’t run errands. I miss being able to go to the library. With Caine, however, I should be able to go in public safely. It is very important to me that I become independent and can move out someday.

I’d really appreciate it if you’d donate, but just reblogging this can help a lot. Thanks so much, guys.

https://www.gofundme.com/funds-for-service-dog-caine

( @thebibliosphere @deadcatwithaflamethrower don’t feel obliged, but could y’all boost me? <3)

plantanarchy:

fuck-customers:

I think we’ve all had that one customer who tries to return something and all you can do is stare at them blankly for a minute when they tell you why they’re returning it. We sell a variety of seasonal things where I work, including these tiny little saplings. 

A lady came in today trying to return a peach tree that she must have bought at the beginning of the season, complaining that it wasn’t growing. To give you a better picture… She had to turn it on its side to fit it under the doorframe. When they’re sold, they’re like a foot high, tops. This thing was taller than I am. Clearly, it was growing. 

I kind of just wanted to take her by the shoulders and be like, “Lady, you bought a tree. These things take time. Did you expect to be picking fruit already?”

My coworker at the service desk was at a loss. We take back a lot of things that I think we probably shouldn’t, but never something that’s been planted in someone’s yard for the last two months. Until now.

So now it’s sitting in the corner of the store… Maybe we’ll keep it and hang little ornaments on it for Christmas or something. 

So many folks at the greenhouse try to return plants for RIDICULOUS reasons.

We have a one year warranty on trees & shrubs but don’t guarantee anything else. And the tree/shrub has to be wholly or mostly dead or disfigured, planted in the ground, and not destroyed by natural forces like deer, storms, power equipment, getting run over, etc to be covered under the warranty. The amount of people who go “my tree died” and turns out they LEFT IT IN THE NURSERY POT over winter is…. staggering.

We’re a small business so we accept returns/store credit sometimes on non-warrantied plants just to get customers to go away…

One lady tried to return a bay tree 5 months later because it got bugs. Got store credit. That’s like returning your puppy to the breeder because it gets fleas 5 months later.